Aloia Technical Services S.L. has undertaken to make its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector.

This accessibility statement applies to www.aloiats.com

1. Compliance status

This website is partially in accordance with Royal Decree 1112/2018, of September 7 due to the lack of conformity of the aspects indicated below.

2. Content not accessible

The content listed below is not accessible for the following reasons:

Lack of compliance with Royal Decree 1112/2018, of September 7: there could be various editing errors on a web page, both in HMTL content and in final documents, published after September 20, 2018.
Disproportionate burden: does not apply
The content does not fall within the scope of the applicable legislation: There may be documents in PDF format published before September 20, 2018 that do not fully meet all accessibility requirements.

3. Preparation of this accessibility statement

This statement was prepared on August 10, 2023.

Self-assessment with internal resources.

4. Observations and contact information

Communications on accessibility requirements
You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7, through our email info@aloiats.com. For example:

Report any possible breach by this website.
Make a claim about difficulties accessing the content.
Formulate any other query or suggestion for improvement related to the accessibility of the website.
You can also contact us through the following ways:
Telephone: +34 986 110 382
Email: info@aloiats.com

Requests for accessible information and complaints
To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2017, of September 7) you must send an email to info@aloiats.com and establish in the subject “Accessible content”.

Any natural or legal person can make complaints regarding compliance with the requirements of Royal Decree 1112/2018, of September 7, and request information regarding content that is excluded from the scope of application of this regulation.

Requests and complaints that are registered in accordance with the requirements established by Law 39/2015 of October 1, on the Common Administrative Procedure of Public Administrations.

5. Application procedure

If, once a request for accessible information or complaint has been made, it has been dismissed, you do not agree with the decision adopted or the response does not meet the requirements of article 15.2 of Royal Decree 1112/2018, of September 7, you can initiate a claim for:

Know and oppose the reasons for the dismissal.
Urge the adoption of appropriate measures in case of disagreement with the decision adopted.
State the reasons why you consider that the response does not meet the requirements.
The claim procedure included in article 13 of RD 1112/2018, can be started by sending an email to info@aloiats.com.